FAQs
If you’re planning to place a large order we do offer discounts. please email us at info@industrialseating.co.uk or call us at 01135194745, and we’ll be happy to discuss potential options with you.
We do not have a dedicated showroom. However, you are more than welcome to visit our factory to view and try our products. This can be done by appointment only. Please telephone us on 01135194745 or email for further information.
You can place your order directly through our website, where you’ll find a range of payment options available.
Alternatively, you can submit a purchase order via email to Info@industrialseating.co.uk. We will confirm receipt of your order once it has been received. If you do not have an account with us, you will receive a Proforma invoice that must be paid before we can process your order.
Orders and Payment can also be placed over the phone if preferred.
You can pay by using the following methods:
- Debit/Credit Card
- Paypal
- Apple Pay
- Bank Transfer
- Cheque
Yes we do offer credit, if you’re a Business, a School / Academy, University / College, Local Authority, NHS, Government Body or MOD, we offer credit accounts and accept orders by PO either online, email or post.
For businesses, Please contact us for further details regarding the opening of a credit account.
Orders typically ship within 2-3 working days. If you need a specific delivery date, please contact us at Info@industrialseating.co.uk or 01135194745, or add a note when placing your order online.
Please note that larger quantities may require additional time.
We take every care to ensure that detailed information is provided in presenting the products offered for sale. We do this to help ensure that you can easily find the right fit for your requirement. In the event that you are considering to return an item, then please refer to our returns policy page.
If your chair arrives damaged, contact us immediately. We will send a replacement part or chair right away. Please email us for a returns address, as no goods will be accepted without prior authorisation.
Yes, you can order spare parts for your chair. Whether you need castors, feet, armrests, gas lifts, or any other components, we can assist you. Simply contact us at Info@industrialseating.co.uk or call us at 0113 519 4745. We’ll provide you with pricing details and help you place an order for the spare parts you need.
Bespoke designs handcrafted in the UK
Industrial Seating has a bespoke manufacturing facility that can make seating specifically designed to individual customers needs.
Low and high volume projects are all tackled by our team of designers and skilled engineers.
With over 25 years of experience in the field of seating manufacture we are sure we can fulfil any requirements you may have from minor alterations to our existing range, to complete new products.
Please contact us and we will be happy to discuss your requirements.