The best place for industrial upholstered seating
The best place for industrial upholstered seating

Terms and Conditions

Online Help Desk

There are advisers working during the following times:
Monday to Friday 8:30 to 16:15 (except UK Bank Holidays)
Delivery is FREE on the British mainland between Monday and Friday
Set day or timed deliveries can sometimes be organised at extra cost.

Making A Purchase

Browse the web-site, where you will see the price it is including delivery less VAT.

Industrial seating accepts debit and credit card payment, as well as cheque in advance of despatch.

We accept Visa, Mastercard, Delta, Switch, and Solo.

Please note that your Credit/Debit Card account is debited by our SECURE partner, "Streamline", a subsidiary of the Natwest Bank.

Shipping And Handling

FREE DELIVERY WITHIN THE UK mainland - Monday to Friday.
Other destinations - email us for a quotation.
To keep prices as low as possible our chairs are sent direct to you by parcel carrier. Unless stated in the product description most items are flat packed for easy self assembly and delivered to ground floor (if palletised at curb side).

Reaching Us

If you need further assistance, advice or would like us to quote you for your specialised requirements you may reach us in any of the following ways.

E-mail: info@industrialseating.co.uk

Telephone: +44 (0)870 6094017

8.30am to 4.15pm Monday to Friday plus 24 hour Voice Mail

Address:
Industrial Seating.co.uk
1 Micklefield Mews
Micklefield Lane
Rawdon
Leeds
LS19 6AU

Returns Policy

Industrial Seating - Customer Returns Policy & Cancellation Rights.
All chairs are guaranteed - 2 years in normal use & 2 years fabric - 2 years for 24hr use & 1 year Fabric (unless stated otherwise)

Within 7 days from receipt of goods - refund or exchange guaranteed within 30 days of cancellation. (applies only to a purchase of a single standard chair as illustrated in our store - if you are unsure and wish to order a larger quantity then please order one chair first)

Contact us within 7 days of receipt - Return the chair to us in re-saleable condition and original packaging at your cost - a re-stocking fee of £20.00 will also be charged at the customer expense.

Should your purchase arrive damaged let us know immediately. A replacement part or chair will be sent right away - please e-mail for a Returns address. No goods accepted without this authorisation.

We will handle your complaint fairly, confidentially, effectively and speedily - always acknowledging a complaint within 5 working days, notifying you of the timescale involved and keeping you informed of our progress. If you require any further information you may contact us by email , fax or phone - see our contact details. Our procedures are monitored regularly and updated and improved as required. This does not affect your statutory rights as a consumer.

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Trust UK Code of Conduct.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future nor pass your address to others. The information we will collect about you includes: name, address, phone number.

We will never collect sensitive information about you without your explicit consent.

Commitment to service

We have over 20 years experience in the industry.

We offer competitive prices. Contact us to discuss bulk orders.

A Bespoke service

We sell executive seating not normally seen in shops.

It's safe to shop with us. We'll never sell your information to anyone else.

Get in touch with us

Industrial Seating
1 Micklefield Mews, Micklefield Lane
Rawdon,
Leeds, LS19 6AU

industrialseating.co.uk

Phone: +44 (0)870 6094017
Fax: +44 (0)113 2556580
E-mail: info@industrialseating.co.uk

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